Using technology to put the human back in human resources

June 5, 2023

2 min read

June 5, 2023

2 min read

Share on

This article was originally published in Fortune.

Using technology to put the human back in human resources

Workhuman’s employee recognition solutions help companies ensure their people feel valued while boosting productivity and increasing retention in the process.

In today’s tight labor market, where the unemployment rate recently fell to a 54-year low, according to the U.S. Department of Commerce, companies are facing significant competition for talent. This reality, coupled with the pandemic-accelerated shift in how people approach work, means it is more important than ever for companies to prioritize employees’ well-being to avoid disengagement and attrition.

HR software provider WorkhumanOpens in a new tab, which has headquarters in Framingham, Mass., and Dublin, believes that recognizing employees in meaningful ways is the key to building high-performing, human-centric work cultures—and the company has built an entire technology platform to help organizations do just that.

“As human beings, we desire positive connections,” says Workhuman president Tom Libretto. “In the workplace, the most profound form of positive connection comes from acknowledging each other for the work that we do. Appreciation translates to high levels of engagement across an organization, which has a direct impact on the ability to retain employees.”

Workhuman’s employee recognition solutions are cloud-based, integrate seamlessly into a company’s existing applications and workflow, and are designed with an accessible user interface. A single platformOpens in a new tab allows businesses to manage a range of modules that holistically celebrates employees’ work milestones, anniversaries, and accomplishments, as well as personal life events, group achievements, and community activities. There is also a module that integrates performance developmentOpens in a new tab with continuous, structured feedback and assessments.

Additionally, Workhuman is exploring different use cases for generative artificial intelligence to bolster the platform. Part of Workhuman’s mission as a provider of recognition solutions is to empower HR professionals—who, explains Libretto, don’t often lead the conversation about the technology a company should invest in—to advocate for an employee acknowledgement platform and help executives understand its importance.

“We want to build HR professionals up to help them have more business-oriented conversations with their chief financial officers and CEOs to drive home just how impactful recognition can be for the organization,” Libretto says. And the business case for investing in recognition technology, Libretto adds, exists in plain sight.

Organizations that have deployed Workhuman’s cloud solutions have seen a measurable impact on retention and productivity, and Workhuman has conducted significant researchOpens in a new tab that shows the correlation among employee recognition, cost savings, and top-line growth.

“What the data tells us over and over again is that offering recognition, saying ‘thank you,’ and showing appreciation are the right things to do,” says Libretto. “When we find these things happening at mass within an organization, the results are profound.”

Partner Content